Dr. Courage! holds a Bachelor of Arts in Human Resource Development, a Master of Arts in Communication with emphasis in Intercultural/Interracial and Organizational Communication, and a Doctorate in Higher Education with emphasis in College Teaching and Faculty Leadership. As an experienced educator of adults in the workforce and college classroom, Dr. Courage has expertise in understanding adult learning styles, needs and motivation in the workforce as well as in formal higher education contexts. Her focus on interracial and intercultural communication studies makes her uniquely qualified to lead diverse and global teams to higher levels of effective communication with internal and external customers. “The quality of your communication dictates the quality of your relationships.” If your team desires better relationships with your customers, in order to enhance performance, consider focusing your professional development resources on improving the leadership & communication skills of your team by enlisting the tailored communication services of Dr. Courage!
If you need an engaging speaker who combines information for the "heart and the head," you need Dr. Courage!
Communication Consultant & Sales Training – Communication solutions with Sam's Club International teams, Sales and management training in big ticket retail and direct selling organizations, developing sales staff to “lead, guide, and direct customers” to best meet customer needs, developing sales management to empower staff, and drive sales using data, and communication tools.
Motivational Speaker - Event speaker, and fund-raising
Community Builder - Cultural Fluency Events
Adjunct Professor - University of Arkansas, Interracial Communication, Diversity & Organizational Communication
Adjunct Professor - John Brown University, various communication & media courses
College Instruction & Curriculum Design - (University of Arkansas, Ecclesia College, John Brown University)
Department Chair, Communication Ministries - Ecclesia College.
Assistant Director of Institutional Research – Ecclesia College, Federal Work Colleges Consortium (WCC) Researcher and liaison (tasked with researching the seven federally recognized “work colleges”).
Diversity Curriculum Design Team – Tyson Foods, PEER Diversity Development Workshops for team members. .
Mission Development Workshop Facilitator – Leading clients through the development of personal and team mission statement(s).